Editing a note or comment

Overview:

Edit one of your notes or comments on a call.

Getting started: If you’re not already viewing a call, first click on a call in Search & browse or from one of your Reports.


Edit a private note:

  1. Hover your mouse over the note and then click the More actions ( ••• ) button. Select the Edit option in the drop-down menu.
    CallTranscript-edit-note-menu.png
  2. Revise your note and then click the Save changes link.
    CallTranscript-edit-note-save.png

Edit a public comment:

  1. Hover your mouse over the note and then click the More actions ( ••• ) button. Select the Edit option in the drop-down menu.
    CallTranscript-edit-comment-menu.png
  2. Revise your comment and then click the Save changes link.
    CallTranscript-edit-comment-save.png

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