Async Metadata

Authorization

You must be authorized to purge calls to use these APIs. If you need this permission, submit a request
To request a bearer token, reference the Authorization Token article.


Async Metadata

You may need to add additional metadata along with your call provider’s metadata to Creovai calls and call groups from an analytics standpoint. For example, a Creovai customer may want to include additional CRM metadata in Creovai App (per call) to match up with call group metadata fields (existing in Creovai) and update all associated calls with new call group metadata.

URL: https://<<INSTANCE NAME>>.audio.tethr.com/capture/v2/outofband/interaction

AttributeTypeDescription

sessionID
(optional)

stringThe session ID that uniquely identifies a call
eventTimedateThe date and time of the async metadata event
metadataJSON objectYour custom metadata

 Response Codes

CodeMessageDescription
200OKRequest was successful
400Bad RequestRequest content is invalid
500

Internal Server
Error
An internal server error occurred

Example

{
    "sessionId": "sessionId",
    "eventTime": "2026-07-20T09:00:00.000Z",
    "metadata": {
        "testValue": "This is a test",
        "testValue2": 124
    }
}


Response

200 OK



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